2021 Category Finalists

American Express - Launching the Vitality American Express® Credit Card

Bank of Ireland - Student Rewards

NatWest Group - NatWest Group- MyRewards 3.0

Permanent TSB - Permanent TSB Explore Account

Capital One (Europe) - Capital One’s cutting-edge balance transfer guarantee

DivideBuy - DivideBuy

NewDay - Amazon Platinum Mastercard – rewarding and flexible customer experience

Blackhawk Network - Introducing the One4all Digital Gift Card – a world-first fully mobile multi-store gift card

Contis - Buffer by Contis

Ethoca - Mastercard and Ethoca Achieve Industry First: Reinvent Dispute Resolution and Improve Customer Experience

Lloyds Bank and Bank of Scotland - Subscription Management Service

NatWest Group - Introducing free Credit Score functionality into the NWG Mobile Banking App, partnering with TransUnion

NewDay - Newpay - a digital revolution in Retail Finance

NewDay - Pioneering Digital Collections

Paysafe Group - Coinbase Card (issued by Paysafe)

Pollinate - Beyond payments - Pollinate's innovative platform for global banks and SMEs

3S Money - 3S Money

Modulr - Modulr becomes first non-bank or building society to launch Confirmation of Payee

Telleroo - Telleroo

American Express - Pay with Bank transfer powered by American Express

Blackhawk Network - Introducing the One4all Digital Gift Card – a world-first fully mobile multi-store gift card

Curve - Curve brings one card to rule them all to every smartphone and wearable

Edenred - The Free School Meal Voucher Scheme: Edenred’s Select Platform supports Schools and Families during lockdown

Mastercard - Pay by Bank app

MuchBetter - MuchBetter

Paysafe Group - Skrill Money Transfer from Paysafe

Xero UK - Xero (UK) Limited - Pay with TransferWise

American Express - Pay with Bank transfer powered by American Express

Currensea - How the world’s first Open Banking CBPII has brought travel spending to the 21st Century

Global Processing Services (GPS) - Global Processing Services (GPS) + Currensea

Moneyhub Enterprise - Aon Lifetime Personal Financial Management

Tesco Bank - Tesco's Pay by Bank Initiative

Mastercard - Debit Mastercard UK launch

Mastercard - Sponsorship of The BRIT Awards 2020 with Mastercard

NatWest Group and National Emergencies Trust (NET) - NatWest Group and National Emergencies Trust (NET) Coronavirus Appeal

Paysafe Group - Skrill Del Piero Ad

Visa Europe - How You Pay Matters

Visa Europe - Where You Shop Matters

Global Processing Services (GPS) + Ziglu - Global Processing Services (GPS) and Ziglu

Marqeta - Lydia disrupts French payment sector with industry-leading all-in-one app

NatWest - Biometric Payment Fob – NatWest delivers another biometric first!

Tesco Bank - Tesco e-Gift Card Platform

3S Money - 3S Money

Card Industry Professionals - Card Industry Professionals – Offering an Open, Honest and Ethical Approach to Card Payment Facilities

Currensea - The open banking travel card challenger that saved 2020’s summer holidays

Tyl - Tyl: a new and innovative payments partner for UK SMEs developed in partnership with Pollinate

Global Processing Services (GPS) - Global Processing Services (GPS) - The PayTech Pioneer™

Marqeta - Transformational 2019-2020 cements card processing disruptor Marqeta as major market force

PPS - The Best Processing Platform

Capital One UK - Capital One’s Classic credit card – Modern, simple, trusted

NatWest - Biometric Payment Fob – NatWest delivers another biometric first!

Prosper Limited - Prosper2 and allpay.cards

Barclaycard - Proactive Security Service

Ethoca - Mastercard and Ethoca Achieve Industry First: Reinvent Dispute Resolution and Improve Customer Experience

Featurespace - NatWest's deployment of ARIC Risk Hub: a real-time, machine learning enterprise fraud prevention system.

MuchBetter - MuchBetter

Advanzia Bank - Turnkey credit card solutions for private banks

American Express - Small is Back – Supporting Small Independent Businesses with Shop Small and Love Local from American Express

ANNA Money - Anna Money

Chargebacks911 - Chargebacks911

Checkout.com - The 60 hour sprint to get Curve back up and running after Wirecard’s demise

ClearBank - ClearBank’s cutting-edge payment infrastructure

Tyl by NatWest - Tyl by NatWest: a new and innovative payments partner for UK SMEs developed in partnership with Pollinate

Verisk Financial - Going Viral: New COVID-19 Rapid Response Protects Payments Industry

Xero UK - Xero (UK) Limited - Pay with TransferWise

Cardstream and Banking Circle - Cardstream Lending, delivered by Banking Circle

Conferma Pay - Conferma Pay Connect

Ethoca - Mastercard and Ethoca Achieve Industry First: Reinvent Dispute Resolution and Improve Customer Experience

Lloyds Bank and Bank of Scotland - Subscription Management Service

PCI Pal with The London Borough of Waltham Forest - PCI Pal: Securing Payments for Waltham Forest council

Verisk Financial - Transaction Transform - String Cleansing and Enrichment Application

Capital One UK - Capital One UK Covid Community Response

Edenred - The Free School Meal Voucher Scheme: Edenred’s Select Platform supports Schools and Families during lockdown

Elavon and PayaCharity - Elavon, PayaCharity and The Royal British Legion’s Poppy Appeal

NatWest Group and National Emergencies Trust (NET) - NatWest Group and National Emergencies Trust (NET) Coronavirus Appeal

Paysafe Group - Bankable - British Red Cross – Paysafe: Emergency Cash Assistance (Prepaid Visa Card)

The Co-operative Bank - Amnesty International Write for Rights Campaign

Capital One - Capital One – pivoting to provide exceptional customer service

Lloyds Banking Group - Lloyds Bank – Place2b

Moneyhub Enterprise - Aon Lifetime Personal Financial Management

Barclays Bank - Gambling Merchant Control - 72hr cooling off period

Card Industry Professionals - Card Industry Professionals – Offering an Open, Honest and Ethical Approach to Card Payment Facilities

Lloyds Bank and Bank of Scotland - Subscription Management Service

Square and Mastercard UK - Connecting the Falklands

Barclays Bank - Gambling Merchant Control - 72hr cooling off period

Capital One - Capital One – developing the vulnerable customer agenda.

Contis - Driving financial inclusion during Covid-19

Monese and PPS - Monese and PPS driving social inclusion

NatWest Group - Introducing free Credit Score functionality into the NWG Mobile Banking App, partnering with TransUnion

Pannovate - Launchpad supports Social Inclusion

Starling Bank - Starling Bank: Connected Card

Virgin Money - Virgin Money M Account - A Basic Bank Account which is anything but Basic by design

American Express - Business as usual in unusual times – American Express customer service strategy during the Coronavirus pandemic

ANNA Money - Anna Money

Barclaycard - Proactive Security Service

Capital One - Transforming collections call outcomes for customers and business alike with ACeS

SmartDebit - Making our customers’ lives easier during the Covid-19 crisis

Vanquis Bank - Persistent Debt - Personalised Video Campaign


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