The 2024 Winners!

Industry Achievement Award 2024 - Charlotte Crosswell OBE

Best Achievement in Sustainability - Thunes

Best App User Experience (CX Experience) - Lloyds Banking Group

Best Application of AI or ML in Financial Services - Virgin Money with IBM

Best Benefits & Loyalty Scheme - American Express

Best Credit Card or Credit Facility - Monzo

Best Customer Service - Capital One UK

Best Future Payments Initiative -

Highly Commended - CloudPay

Best Industry Innovation - HSBC UK

Best Initiative in Digital or Complementary Payments - Thunes

Highly Commended - Nium

Best Initiative in Open Banking - Nuapay, an EML Payments business, and Their Perfect Gift

Best Marketing Campaign - American Express

Best Payment Facility - Boku

Best Payments Industry Newcomer - Yonder

Best POS Solution - Outpayce from Amadeus

Best Processing Programme or Proposition - ClearAccept

Best Product Design - TallyMoney

Highly Commended - ImageNPay

Best Security or Anti-Fraud Development - Mastercard

Highly Commended - Ecommpay

Best Service to Business - Sonovate

Best Technology Initiative - Nium

Changing Lives in the Community - MBNA

Social Inclusion in Financial Services - Mastercard & Sibstar

Download the 2024 Winner's Magazine here.