Terms and Conditions

Award Entries

The entry fee is £345 + VAT per entry unless you receive the Early Bird rate (conditions apply). Award Entry Fees are non-refundable. We accept payment online and in GDP only.

This fee includes the total cost of handling your entry and the full judging process. All finalists and winners will receive a certificate and seal to use on future marketing material. Winners will also receive a trophy and champagne. The cost of these is included in the entry fee. The entry fee does not include entry to the Awards Ceremony.

Duplicate trophies can be ordered after the event but may be subject to an additional charge.

You can retract an entry once submitted by emailing info@cardandpaymentsawards.com. Unfortunately we cannot offer a refund if you decide to withdraw your entry.

Once your payment is processed you will receive an acknowledgement from the e-commerce site. 

Please note: that the judges have the right to move your entry into a different category if they feel it is better suited.

Logo usage

When entering the Awards you will be asked to supply a logo that can be used alongside the entry if it is shortlisted (it will be used in print as well as on the big screens on the night). We request that you source a high-res logo from your design team to ensure the best quality.

In all cases we endeavour to position logos with sufficient room around them, whilst balancing the need to fit numerous logos in limited space.

Use of the TCPA Logo is for one year after which we require an additional usage agreement. Our Logo must be used in conjunction with our Brand Guidelines and the year of entry/ shortlist or win must be included.

Table Package Bookings

We accept payment in GDP only.

Cancellation of bookings are subject to the following surcharges: Cancellations more than 60 working days before the event will result in a surcharge of 50% of total cost; cancellations fewer than 60 working prior to the event will incur a 100% surcharge.

Cancellations must be made in writing to The Card and Payments Awards, 189 Brompton Road, London, SW3 1NE or via email.

If you have requested an invoice, The Card and Payments Awards will look to issue this within 3 working days. Please arrange for this to be paid within 14 days. If you would like to pay by credit card, please get in touch and we can provide a secure link to enable this.

Table position is allocated based on table package as well as first-come, first-served on payment basis.